Bahrain Telecommunications Company (Batelco) has extended its partnership with Ericsson by signing a three-year Service Support agreement to secure high quality network performance and improve customer services.
Batelco Bahrain CEO Rashid Abdulla and Anders Lindblad, Ericsson head of Middle East region, signed the agreement on the sidelines of the Mobile World Congress in Barcelona, Spain.
Under this agreement, Ericsson will provide support services to Batelco's network aiming to ensure optimal network performance by offering round-the-clock support to prevent and solve any network disturbance that might impact in-service performance.
Abdulla said in a statement: "Backed by global presence and world class experience in network operations and maintenance, Ericsson can offer the best available support for high quality networks to enhance our customer services even further."
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