There is a strong need to engage and involve the local population into working in the services sector, according to Tiger Tyagarajan, chief executive officer and president of Genpact, a business process management services provider that opened office in Dubai, its first in the Middle East, in October 2011.
The comments by the CEO of Genpact — a $1.9 billion company that opened its first Middle East office in Dubai in October 2011 — assumes importance in light of the efforts made by the UAE Federal Government to increase the participation of local population in the service industry through its Emiratisation programme.
Although at a nascent stage, Genpact is already in talks with its sponsor, Dubai Outsource Zone, to identify and implement ways to boost the participation of the home-grown populace.
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