Muscat: The Oman Airports Management Company (OAMC) has outsourced porter service for baggage assistance at Muscat International Airport and Salalah Airport to a private company.
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As a result of this initiative, a large number of locals have been replaced by expatriates from South Asian countries, following "complaints from passengers".
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Confirming this decision, a senior official at OAMC said this would help airport operations to run more smoothly.
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"Sometimes, we require more manpower, and sometimes we need fewer people to handle the trolley services.
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"The private company will be able to handle our requirements with more manpower during peak hours in the evening and late at night, when more flights are in operation," the OAMC official stated.
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OAMC charges OMR1.5 for a porter and trolley service at the airport.
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http://www.timesofoman.com/News/Article-7639.aspx
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